FAQs

1. Are all your products 100% original and authentic?
Yes! At Glossy Cheeks, we only offer 100% original, verified products. We do not deal with replicas, imitations, or reauthorized goods—your skin deserves the real deal.

2. Are your products made with natural ingredients?
Absolutely. We carefully select products that are formulated with natural and skin-friendly ingredients. No harsh chemicals, just clean beauty you can trust.

3. Do you test on animals?
No, we are strictly against animal testing. All the brands and products we carry are cruelty-free and ethically sourced.

4. How can I place an order?
You can place an order directly through our website. Just browse your favourite products, add them to your cart, and check out in a few easy steps.

5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment gateways to ensure a smooth and safe checkout experience.

6. How long does shipping take?
Shipping typically takes between 3–7 business days, depending on your location. We’ll send you a tracking number once your order is shipped.

7. Do you offer international shipping?
Yes, we ship worldwide! Delivery times and costs may vary based on your country.

8. Can I return or exchange a product?
Yes. If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We’ll assist you with returns or exchanges according to our return policy.

9. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can use it to follow your order every step of the way.

10. How can I contact customer support?
You can email us at fayyazhamza82@gmail.com or use the contact form on our website. We're available 24/7 and typically respond within 24 hours.